Chartwell Muskoka Retirement Home declares Covid-19 outbreak status;1 Huntsville Resident confirmed



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Muskoka Post Staff


Chartwell Muskoka Traditions Retirement Residence in Huntsville has been listed under a Covid-19 outbreak status.


Chartwell Vice President of Marketing and Communications, Sharon Ranalli told Muskoka Post that Chartwell Muskoka Traditions Retirement community has one resident confirmed as positive for COVID-19. 


"We appreciate the media helping us share the message that we are vigilant in our efforts to manage an outbreak and thank our staff, residents and family members for their compliance and support of our efforts. We are following infection control protocols, enhanced resident monitoring including temperature and symptom checks, active screening of staff, isolation strategies in the building and the use of PPE. We will continue to follow all recommendations of the Chief Medical Officer and Public Health," Ranalli said.


Asked if there was a lockdown implemented at the home Ranalli said that "all of our homes are restricted to Essential Visitors at this time, however, yes, the building is now following isolation protocols including cancellation of dining so meals are delivered to resident suites, all activities in common areas stopped and enhanced monitoring of health among staff and residents."


"One thing I can add is while are residents are in their suites they are never alone. Our staff are there to support them and ensure there are connection points still throughout their day," she said.


Chartwell confirmed that Essential visitors included staff and those family members who may needed to visit a critically ill resident. Days prior to the outbreak Ranalli said that "the home followed all socially distancing requirements in all common areas to maintain a minimum two feet of distance including in dining rooms where tables were spaced appropriately. Signage was posted throughout the home prior to outbreak reminding residents of social distancing protocols. Availability of meal delivery to rooms was also available."


Ranalli said the outbreak was declared yesterday by public health and the company is "awaiting confirmation from them on their testing procedures for this residence." Muskoka Post is currently awaiting confirmation from the Simcoe Muskoka Health Unit on a testing timeline for this home.


The Simcoe Muskoka District Health Unit has a 90 year old female in Huntsville listed as a positive case as of May 5 acquired through an outbreak status. The Health Unit will be holding a press conference tomorrow with more details to follow.


The Muskoka retirement home is one out of 30 listed on the company's website affected by a Covid-19 outbreak. Chartwell Muskoka Traditions in the meantime has posted the following message on their website.


"Chartwell has been informed of one or more confirmed cases of COVID-19 at the residences listed below, on the dates noted. In each instance, we have activated required enhanced infection control measures for the safety of our residents and staff and we remain in contact with the appropriate public health authorities. We continue to monitor the health of all residents and staff in all of our residences and remain vigilant in our efforts to manage this pandemic. We are following isolation and infection control protocols and other recommendations of the Chief Medical Officer and Public Health in each of these homes, and we thank our staff, residents and family members for their compliance and support.

Affected Residences:

Chartwell Retirement Residences

  • Chartwell Muskoka Traditions Retirement Residence, Huntsville, Ontario - May 4, 2020"

Muskoka currently has 18 cases with 15 recovered. More on this story as more information becomes available.

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