The Lakelands Association of Realtors reacts to Re/Max North Country Realty Inc. Suspension Order

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The below statement was issued by the Lakelands Association of Realtors this morning regarding the closure of Re/Max North Country Realty Inc.'s 10 offices in Muskoka and area.

As a membership-based association supporting REALTORS® across our region, The Lakelands remains committed to providing resources, tools and education to uphold the REALTOR® Code and promote professionalism in real estate.  We will continue to work with various levels of organised real estate, as well as the Real Estate Council of Ontario to make sure members are informed and have access to those tools and resources.

Lakelands REALTORS® are valued members of their communities and as their local association, we are focused on upholding the standard of professionalism that they’re known for.  In working collaboratively with RECO and OREA, it’s important that we remain a resource to them so that they’re able to make decisions that make sense for their business and their clients.

The Lakelands is actively supporting members effected by this, as they determine which direction to go.

Lakelands Association board of directors president Catharine Inniss said that "it is extremely unusual for an occurrence like this to happen. I don't know if it has ever happened in Muskoka before. The association is working closely with RECO to support the realtors involved."

Individuals who may be impacted by the Suspension Order are asked to use the contacts listed below:

Home buyers and sellers with questions about the suspension order, including whether a pending sale or purchase will be completed on time, should contact: Shaun Chu-A-Kong Phone: (416) 207-4873 Toll Free: 1-800-245-6910, ext. 4873 Email:

Questions about consumer deposit claims, or other insurance-related inquiries, should be directed to RECO’s Insurance Department: Jeremy Meuris Phone: (416) 207-4875 Toll Free: 1-800-245-6910, ext. 4875 Email:

Cooperating brokerages for trades in which RE/MAX North Country Realty Inc., holds the deposit and/or are owed commissions by RE/MAX North Country Realty Inc., should contact: Jeremy Meuris Phone: (416) 207-4875 Toll Free: 1-800-245-6910, ext. 4875 Email:

Employees of RE/MAX North Country Realty Inc., with questions about commissions should contact the claims adjuster for RECO’s insurance program: ClaimsPro LP Toll Free: 1-877-740-1913 Toll Free Fax: 1-866-735-1033 Email: The insurer requires one Notice of Claim Commission Protection form per trade.  Claim forms are located on the insurer’s website:

Employees of RE/MAX North Country Realty Inc., with questions about the procedures for transferring a registration to a new brokerage should contact: Shahin Rehmtulla Phone: (416) 207-4826 Toll Free: 1-800-245-6910 ext. 4826 Email:

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